Although our studio doors are closed, we are still working away making our lovely natural soaps and pampering bathing preparations for you wash and bathe with while also processing orders regularly during this strange time.
We are only shipping ordes 2 or 3 times per week to reduce our person to person contact and keep ourselves and others safe. This may lead to slight delays in receiving any orders you place with us. Your orders will now be despatched via a Royal Mail Customer Service point rather than the Post Office to further reduce contact and ensure effective social distancing as this drastically reduces queuing time and face to face contact.
Royal Mail announced significant delays in shipping parcels Internationally, particularly to the USA and Canada and are advising that if shipping outside the UK to expect delays while the delivery networks are coping with the extreme workload caused by high volume and depleted workforce. Europe is also currently experiencing delays in fulfilling parcel deliveries so please bear this in mind before ordering if you live outside of the UK.
UK shipping remains relatively unaffected although parcels are taking a couple of days longer to arrive due to the volume of orders the Royal Mail are handling at the moment.
Rest assured we will do our utmost to get orders out as safely and as quickly as we can and we thank you for your patience and understanding at this challenging time.
Best wishes, stay safe,