Privacy Policy & Cookies

Privacy notice:

When you place an order with us, you will need to provide some personal information to us to enable us to process and deliver your order, e.g Full name, Postal address, e-mail address and occasionally your phone number. Please be advised we will never provide, sell or loan this information to a third party unless we have your permission or are required by law to do so. It will only be used to enable us to fulfil your order in our secure website system, e-mail systems and held safely within our Oakwood Soaperie offices for the sole purpose of handling your orders placed with us being retained only for as long as required by law for tax reporting purposes. If you subscribe to our mailing list or e-mail marketing newsletter, we and our newsletter partner Mailchimp (based in the USA) will hold your details securely but solely for this purpose. They adhere to a EU/USA agreement that conforms to the new regulations so you can be sure your details are in safe hands. You are free to unsubscribe to our newsletters at any time and have this option at the bottom of every letter we send you or by contacting us by email at [email protected] to be removed from our list. We promise will never spam you or send unsolicited emails, only those we feel you will be interested in relating to our new products, special offers or information relating to Oakwood Soaperie.

Cookies: - This website sets performance cookies. These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

This website sets functionality cookies. These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

This website sets targeting cookies. These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation.